Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return your order under the following conditions:

  1. Return Period:

    • Products can be returned within 48 hours of delivery.

  2. Condition of Product:

    • The item must be in its original condition, unused, and not damaged by the customer.

    • Products that are broken, scratched, or damaged due to customer misuse cannot be accepted for return or refund.

  3. Process:

    • To request a return, please contact us within 48 hours of receiving your order at [Your Contact Email/Phone].

    • Once we confirm the return, you will be guided on how to send the product back.

  4. Refund Method:

    • After we receive and inspect the returned item, your refund will be processed.

    • Refunds are issued to your original payment method or as store credit (depending on your choice).

  5. Non-Returnable Items:

    • For hygiene and safety reasons, certain items (such as opened feeding accessories, pacifiers, or personal care products) cannot be returned.